Privacy Policy

Last updated: April 3, 2025

At Hear & Now, your privacy is important to us. This privacy policy outlines how we collect, use, and protect your information when you use our website and services.

Information We Collect

We may collect personal information such as your name, email address, and device data when you interact with our site or app.

Certain features may require additional information to enhance your experience or fulfill specific services.

Device Information

We collect information from your mobile device and/or computer, including the type of device, IP address, operating system version, unique device identifiers, and mobile network information.

How We Use Information

We use your information to improve our services, communicate with you, and ensure the security of our platform.

We use your personal information to provide and maintain the App and Site, manage user accounts, process requests, and deliver the features you expect.

Usage data, device data, and location data (if granted) help us refine our App's functionality, enhance user experiences, and introduce relevant new features.

We may use your email or other contact information to send you service-related updates, respond to support queries, or provide important notices about your account or changes to our services.

We may use or disclose your information to comply with applicable laws, regulations, legal processes, or government requests; to enforce our Terms of Service; to detect or prevent security incidents; or to protect the rights, property, or personal safety of Hear and Now, our users, or the public.

Data Sharing and Disclosure

We will never sell, rent, or transfer your data to third-party companies or advertisers.

We may engage trusted contractors or service providers who sign confidentiality agreements to help us operate, maintain, and improve our App and Site (e.g., hosting or analytics). These parties have access to personal data only to perform tasks on our behalf and are prohibited from disclosing or using it for any other purpose.

We may disclose your personal information if required by law or in response to a valid legal process, such as a subpoena, court order, or government request.

Data Retention and Security

We will retain your personal information for as long as your account is active or as needed to provide services. If you choose to delete your account, we will remove or anonymize your personal data within a reasonable timeframe, subject to any legal obligations to retain certain records.

We employ appropriate administrative, technical, and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

Despite our efforts, no method of transmission over the internet or electronic storage is 100% secure; therefore, we cannot guarantee absolute security.

Your Rights

You have the right to access, update, or delete your information. To do so, please contact us directly.

Contact

If you have any questions about this privacy policy, you can reach us at: support@hearandnow.ai