AI Contact Center

Intelligent, conversational agents that scale with your needs.

Internal HR Support

Deflect 70% of routine tickets. Automate answers for benefits, payroll dates, holiday schedules, and onboarding checklists.

  • Workday/ADP integration
  • Policy handbook ingestion

Call Center & Appointments

Scale your call center operations. Handle general inquiries, qualify leads, and book appointments directly into your CRM.

  • Salesforce/HubSpot CRM sync
  • EpicEHR Integration
  • Calendar Auto-scheduling

Informational Agent

A knowledgeable agent dedicated to answering general questions about the company, specific agendas, and organizational details.

  • Company FAQ & History
  • Meeting & Agenda details
Live Analytics

Monitor your digital workforce

Real-time visibility into conversation volume, sentiment analysis, and resolution rates.

Overview

Last 24hLive

Active Conversations

42

Avg Response Time

1.2s

Resolution Rate

94%

CSAT Score

4.9

30 chats
45 chats
35 chats
60 chats
50 chats
75 chats
65 chats
80 chats
70 chats
90 chats
85 chats
95 chats

Sentiment

Positive78%
Neutral18%
Negative4%

Interaction Log

S

Sarah M.

Benefits - Vision

Resolved

10m ago

J

James K.

Appointment Booking

Scheduled

25m ago

U

Unknown User

Password Reset

Resolved

42m ago

M

Maria L.

Complaint

Escalated

1h ago

Audit & Compliance

Complete conversation history

Maintain full oversight of your AI agents. Org admins can browse the complete history of every interaction, view appointment details, check disposition statuses, and audit responses for quality assurance.

  • Searchable logs of all chat transcripts
  • Track dispositions (e.g., 'Appointment Booked', 'Issue Resolved')
  • Filter by sentiment, topic, or user
  • Export data for external reporting tools
  • Detailed timestamps for every message
Knowledge Ingestion

It learns from your existing documents

No need to build flowcharts. Simply upload your PDFs, Word docs, Notion pages, or point us to your internal wiki. Our AI indexes your knowledge base and creates a conversational expert in minutes.

  • Connects to Google Drive, SharePoint, Notion, Confluence
  • Automatically updates when source documents change
  • Cites sources with direct links to original documents
  • Admin dashboard to review and tune answers
  • Supports rich media (images, links) in responses
KD

Knowledge Database

3 Active Sources

SharePoint / HR

Last synced: 10m ago

Public Help Center

Last synced: 1h ago

Internal Wiki

Last synced: 1d ago

Enterprise-grade security & scale

Built for the most demanding organizations.

Secure & Compliant

SOC 2 Type II certified. HIPAA compliant for healthcare data. Data is encrypted at rest and in transit.

Global Reach

Supports 95+ languages instantly. Deploy a single agent that speaks English, Spanish, French, and more.

Flexible Deployment

Embed as a web widget, integrate into Microsoft Teams/Slack, or deploy via SMS and WhatsApp.