Privacy Policy
Effective Date: 7/30/2025
Hear & Now (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our website (“Website”) or mobile application (“App”), available via the Apple App Store and Google Play Store. By accessing our Website or App, you agree to the practices described in this policy.
Information We Collect
We collect various types of information to provide and improve our services:
Personal Information
- Name
- Email address
- Contact number
- Mailing address
Usage Data
- IP address
- Browser type and version
- Pages visited
- Date and time of access
- Time spent on pages
- Device and operating system details
Location Data (App only)
If granted, we may collect your device’s location to support features like our Meeting Tracker. You can enable or disable location access at any time via your device settings.
Cookies and Tracking Technologies
We use cookies and similar technologies to analyze usage, enhance performance, and personalize your experience. You can control cookie behavior through your browser settings.
How We Use Your Information
We use the information we collect for the following purposes:
- To operate and maintain our Website and App
- To respond to inquiries and support requests
- To personalize your experience and improve performance
- To send service-related updates and promotional communications (you may opt out)
- To analyze trends and troubleshoot issues
- To detect and prevent fraud and ensure security
Information Sharing and Disclosure
We do not sell or rent your personal information. However, we may share your information in the following circumstances:
- Service Providers: We work with trusted third-party providers (e.g., for hosting, analytics, communications), all under confidentiality agreements.
- Legal Compliance: If required by law, legal process, or to protect our rights or the safety of users.
- Security & Protection: To prevent malicious activity or to enforce our Terms of Service.
Data Security
We implement appropriate technical and organizational safeguards to protect your data from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet or storage is entirely secure, and we cannot guarantee absolute security.
Your Rights and Choices
You have the right to:
- Access, correct, or delete your personal information
- Opt out of promotional emails
- Disable cookies via your browser settings
- Withdraw location access via your device settings
To exercise any of these rights, contact us at support@secondsponsor.com.
Children’s Privacy
Our Website and App are not intended for individuals under the age of 13. We do not knowingly collect personal data from children. If we learn we have collected data from a child under 13, we will delete it promptly.
SMS/Text Messaging
Hear & Now may offer SMS/text messaging programs on behalf of our clients (e.g., municipal organizations) to deliver informational updates, alerts, and public service announcements. When you opt in to receive text messages, we collect and use your mobile phone number solely for the purpose of delivering the messages described at the time of opt-in.
We do not sell, rent, or share your phone number or opt-in data with third parties for their marketing purposes. Your phone number is used exclusively to send the messages you have consented to receive and to manage your subscription preferences.
You may opt out of text messages at any time by replying STOP to any message. For help, reply HELP or contact us at support@secondsponsor.com. Message and data rates may apply. Message frequency varies by program.
Third-Party Links
Our Website may include links to external websites not controlled by us. We are not responsible for the privacy practices or content of these third-party sites.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted with a new effective date. For significant changes, we may provide more prominent notice (e.g., via the App or Website).
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: