Privacy Policy

Effective Date: 7/30/2025

Hear & Now (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our website (“Website”) or mobile application (“App”), available via the Apple App Store and Google Play Store. By accessing our Website or App, you agree to the practices described in this policy.

Information We Collect

We collect various types of information to provide and improve our services:

Personal Information

  • Name

  • Email address

  • Contact number

  • Mailing address

Usage Data

  • IP address

  • Browser type and version

  • Pages visited

  • Date and time of access

  • Time spent on pages

  • Device and operating system details

Location Data (App only)

If granted, we may collect your device’s location to support features like our Meeting Tracker. You can enable or disable location access at any time via your device settings.

Cookies and Tracking Technologies

We use cookies and similar technologies to analyze usage, enhance performance, and personalize your experience. You can control cookie behavior through your browser settings.

How We Use Your Information

We use the information we collect for the following purposes:

  • To operate and maintain our Website and App

  • To respond to inquiries and support requests

  • To personalize your experience and improve performance

  • To send service-related updates and promotional communications (you may opt out)

  • To analyze trends and troubleshoot issues

  • To detect and prevent fraud and ensure security

Information Sharing and Disclosure

We do not sell or rent your personal information. However, we may share your information in the following circumstances:

  • Service Providers: We work with trusted third-party providers (e.g., for hosting, analytics, communications), all under confidentiality agreements.

  • Legal Compliance: If required by law, legal process, or to protect our rights or the safety of users.

  • Security & Protection: To prevent malicious activity or to enforce our Terms of Service.

Data Security

We implement appropriate technical and organizational safeguards to protect your data from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet or storage is entirely secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have the right to:

  • Access, correct, or delete your personal information

  • Opt out of promotional emails

  • Disable cookies via your browser settings

  • Withdraw location access via your device settings

To exercise any of these rights, contact us at support@noreply.hearandnow.ai.

Children’s Privacy

Our Website and App are not intended for individuals under the age of 13. We do not knowingly collect personal data from children. If we learn we have collected data from a child under 13, we will delete it promptly.

Third-Party Links

Our Website may include links to external websites not controlled by us. We are not responsible for the privacy practices or content of these third-party sites.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted with a new effective date. For significant changes, we may provide more prominent notice (e.g., via the App or Website).

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

support@noreply.hearandnow.ai

Thank you for trusting Hear & Now. Your privacy is important to us.